Return & Refund Policy

If you received a product that is not what we have described in our catalog, please inform us immediately and return the product, we will refund / exchange your purchase.

• Please check the article / product model before opening the product box or removing seal to claim the refund & return.
• Content of product and packaging should remain intact for refund / return / replacement claim.

Refund Method and timing:

With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item.

For returns, you are responsible to ship us faulty unit with complete packaging and accessories at our customer care center. Once we receive your return, we will process it within 3–5 business days after inspecting condition and fault of product. We will refund you original purchase price (excluding delivery charges). Depending on your bank's processing time, it may take up to 7 days after we process the return to reflect on your account.


Returns info:

Contents and packaging of product should remain intact.
Items need to be returned in as new as received, unboxed condition. Items that are damaged, unsanitary, dented or scratched may be denied a return.
Please return items as it is. If you do not, we may either deny the return.


Reimbursements on returns lacking proof of purchase may be denied or limited.

Please read product descriptions carefully before deciding to buy the product. Return or exchange of product is not applicable if product has no issues. Change of mind is not applicable.